Customer Testimonials

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Google Sep 30, 2022

Buying a car at Salerno Duane Infinity was a pleasure. They were informative and helpful while we were trying to decide on which car would be best suited for our family. There was never any pressure and we felt comfortable taking our time to independently inform ourselves. They were friendly and professional. We will be returning and we recommend Salerno Duane Infinity to family and friends.

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Google Sep 30, 2022

Good experience! Lourdes was Great!

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Google Sep 29, 2022

I had the pleasure of working with a wonderful team at Salerno Duane INFINITI and I could not be happier with my new QX80! Cristian Paez was extremely responsive and helpful throughout the purchasing process and gave me a comprehensive walk through of the vehicle. Highly recommend doing business with this dealership, I drove off the lot the day after I found my car.

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DealerRater Sep 26, 2022

Excellent internet manager who handed me of to an excellent sales woman Laurdes, who handed me off to an excellent financial manager! From start to completion it was top notch. I looked at 2 other same year vehicles with simple Lat mileage. Both were more expensive and not even close to as nice. So in the end the truth is, I got the best used 14 QX80 on the market in my area, for the cheapest price, and received the best possible service! Lastly I want to say this was the first time in my life I made an offer $1,300 less than ...

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DealerRater Sep 26, 2022

The service department is always easy to work with and very professional. I wouldn’t take my car anywhere else.

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DealerRater Sep 22, 2022

Very professional services, not waiting long at the lounge for the car to finish. Very quick

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DealerRater Sep 16, 2022

all was very smooth. got a loaner very easily and all was fixed on time. very professional staff and facilities are very welcoming.

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DealerRater Sep 15, 2022

Joe & Josh are fabulous. Mechanics are excellent-they identify the problem and fix it professionally. Great perk-car wash at the end with tire shine.

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DealerRater Sep 14, 2022

Best service ever- always go above and beyond with my car. Service department is efficient, timely, and extremely informative and pleasant to deal with. I just purchased and extended warranty because the service is so wonderful

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DealerRater Sep 13, 2022

This was the first time I brought my car in for an oil change. Very pleased with the whole experience.

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DealerRater Sep 13, 2022

The service rep was fabulous- very thorough and helpful. Kept me apprised at all times.

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DealerRater Sep 13, 2022

Troy was very polite. He walked up introduced his self even thought the sales rep I had the appointment left me standing there. I was just about to walk out when Troy introduced his self and asked was I being help. I said, No. He decides to help me until the sales rep I had the appt with became available. I recommend Troy to everyone. He's very nice, respectful and he had alot if patiences with me bcus u was undecided.

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DealerRater Sep 8, 2022

Purchase was fast and efficient. All were friendly and helpful in getting the car to us

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DealerRater Sep 7, 2022

Lourdes was great and spent a lot of time going over everything with us in detail. She even followed-up via text when we had more questions after we left.

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DealerRater Sep 6, 2022

Troy Dawson should get the employee of the year award! Mr. Dawson went above and beyond, no pressure and very transparent. Thank you for your service!

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DealerRater Sep 6, 2022

Joe was great to work! I appreciated the loaner. The mechanic got my car back on track…. There’d been some deferred maintenance.

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Google Sep 5, 2022

An excellent service experience each and every time I bring my vehicle in for routine service. From beginning to end the service team is always professional and they work together to exceed a customer’s expectations for best in class service which is why I continue to return to Salerno Duane for service of my vehicles!

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DealerRater Sep 5, 2022

Alice is the best. Always helpful and able to make me feel comfortable returning to. The dealership.

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Google Aug 31, 2022

Great service dept my truck was completed in timely fashion.

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DealerRater Aug 27, 2022

Allie in Customer Service is a pleasure and makes you feel welcomed. Efficient, friendly and a great asset to the Salerno team.

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Google Aug 26, 2022

A lovely dealership. Clean. Quiet. Super Nice. We had the best salesperson, Lourdes Thompson. You would never know she is new to this dealership. She is a keeper. Thank you also Bill and Dave. Wonderful experience. Thank You!

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Google Aug 22, 2022

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DealerRater Aug 22, 2022

Very nice showroom, great staff, good location . Troy and Anthony were very responsive, informative and knowledgeable

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DealerRater Aug 22, 2022

Professional, Welcoming, Fair. Lourdes Thompson was very professional, knowledgeable, honest, and warm. She was attentive and patient with me and my questions. Satisfied with the service and location honestly felt good about this purchase!

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DealerRater Aug 22, 2022

Excellent as always. Allie takes great care of me, and my Infinity. Best ever, and won't go anywhere else.

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DealerRater Aug 19, 2022

Not too pleased with the fact they sold me a car with issues . Not happy with that

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DealerRater Aug 19, 2022

Quick turnaround. I gave Salerno an aftermarket AC Compressor part for my Q50 and they installed it in 1 day.

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Google Aug 19, 2022

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Google Aug 18, 2022

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DealerRater Aug 17, 2022

SERVICE WAS GREAT. ALLIE IS THE BEST. I HAVE BEEN DEALING WITH HER SINCE I LEASED MY FIRST INFINITI IN 1995.

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DealerRater Aug 16, 2022

Excellent service and very friendly staff. I was updated on my vehicle and everything was done in a timely manner.

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DealerRater Aug 10, 2022

Always a pleasant experience here. Quick and efficient & car was clean. Joel was great to work with.

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Facebook Aug 8, 2022

Fast, friendly and attentive service. Vehicle was ready on time, and process was seamless.

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DealerRater Aug 2, 2022

I always use this dealership. The professionalism, promptness and excellent customer service keeps me returning.

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DealerRater Jul 23, 2022

Great service, courteous staff and responsible prices. What more could you ask? I was satisfied!

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Google Jul 21, 2022

I'm very satisfied with the service at Salerno Duane. I am a first time customer after moving to the area. They provided a loaner and did the necessary repairs quickly and did not try to rip me off for work that was not needed. I'll be back.

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DealerRater Jul 11, 2022

Allie is awesome. Been dealing with her for over 10 years and she always takes care of everything and is extremely responsive.

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Google Jul 8, 2022

Fast and excellent service. Very nice people. Would recommend to anyone.

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Google Jul 8, 2022

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Facebook Jul 6, 2022

Excellent personal service!

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Google Jun 24, 2022

The best place my first time here for my oil change and they’re all very nice I was with my wife and my 15 month old son and they give a big smile but the service was great they’re all very friendly thank you I will be back again for my next qx60 oil change

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Google Jun 23, 2022

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DealerRater Jun 22, 2022

Salerno Duane INFINITI of Denville is one of the best service departments I’ve used.

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DealerRater Jun 18, 2022

Nice people and very easy called for and appointment came in and got everything done next day

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DealerRater Jun 16, 2022

Always a positive experience. Scheduling is immediate and the service itself is always exactly as explained.

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DealerRater Jun 16, 2022

Courteous and very responsive to my concerns. My car was making a loud noise and they worked hard to find the source of it.

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DealerRater Jun 16, 2022

I have been with INFINITI of Denville for over 20 years. I am as loyal to them as the Dealership is to me.. Love those guys!!!!!

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Google Jun 15, 2022

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Google Jun 14, 2022

Excellent service.

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DealerRater Jun 11, 2022

I dropped my car off for an oil change and to look at a few problems I was having with the mirrors. Originally I was told I would have a loaner car while they serviced my car. Unfortunately when I arrived they had no loaners. They graciously drove me to work and even dropped my car back at my job when they were done. This dealership provided exceptional service. Thank you!

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DealerRater Jun 8, 2022

They went above and beyond to help me when we couldn’t locate the vehicle I ordered.

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Google Jun 7, 2022

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Facebook Jun 6, 2022

SD INFINITI service fixed my tire and changed my key batteries very quickly - while providing courteous and professional service. There was a nice comfortable lounge to wait in and my car was washed before it was returned - all within an hour's time. Just some of the reasons why I continue to use them for servicing my car.

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DealerRater Jun 4, 2022

I couldn't be more pleased with the service department at Infinity of Denville. The vehicle has always been ready within a reasonable amount of time. The entire staff is professional and courteous. Even when there is a problem with the vehicle. Thank you, Allie.

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DealerRater Jun 3, 2022

Always a great pleasure working with Josh, takes everything into consideration and always going above and beyond to help me.

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Facebook Jun 3, 2022

Great service the first time I brought the car in they realized it was more involved and would require more time. They confirmed the car was safe to drive and made another appointment a few days later so a loaner car would be available. They worked with my crazy schedule could not be more pleased.

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DealerRater May 30, 2022

Excellent as always, professional, prompt, and easy to work with. Allie is the best Service Advisor in the world.

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DealerRater May 28, 2022

Good routine service and warranty repairs at reasonable prices. Allie Hoffman was very helpful. A first rate dealership.

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DealerRater May 27, 2022

Service appt was easy to set up and expeditious. No complaints at all and will come back when next service is needed.

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DealerRater May 24, 2022

The service center is very accommodating when scheduling an appointment. Joe was great! He updated me as needed and understood my concerns. They washed my car and had it done very close to what was promised. The waiting room was clean and comfortable. I definitely would recommend them

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DealerRater May 18, 2022

Professional, every step of the way. No high pressure upselling to add to the bill.

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Google May 17, 2022

They were very professional and accommodating throughout the entire process. Would highly recommend their sales team for anyone looking to buy a new/used vehicle

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DealerRater May 17, 2022

I love taking my car for service they always treat me very well the service was outstanding.

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Facebook May 13, 2022

great service, got me in and out within an hour.

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DealerRater May 12, 2022

Very good service. i’m happy. Tauntaun delivery on 10 service on lazy next time I come back to see thank you so much see you soon

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DealerRater May 11, 2022

Ally was great! Updated me while in the waiting room regarding what was going on with my car and price. Waiting room is clean and comfortable. Service Manager and tech went on a ride with me to hear a noise I was concerned about with brakes, no other dealership has ever offered that.

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Google May 11, 2022

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DealerRater May 6, 2022

Best place to get your car running very good experience at this place so far

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DealerRater May 6, 2022

Great service and fast turnaround from this dealership. Highly recommend using them for your next service.

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DealerRater May 5, 2022

Fast friendly service. Had to drop in without an appointment and was taken care of immediately.

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Google May 5, 2022

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DealerRater Apr 22, 2022

Sales process was seamless and excellent. However, I was provided the wrong paperwork for a different INFINITI vehicle. The issue was resolved, but only after numerous calls and trips to the dealer.

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DealerRater Apr 19, 2022

Easy to make an appointment, clean waiting area. Car cleaned and maintained beautifully. Will return.

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DealerRater Apr 15, 2022

The service is always quick, professional and thorough. I also that your car is washed when it is being serviced.

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Facebook Apr 15, 2022

Best Infinity Dealership! Top notch service! Thank you Josh and Bill for always going above and beyond customer service! Greatly appreciate it!

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Facebook Apr 14, 2022

very good experience and customer service is great. They work with the clients, buying or getting your car service.

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DealerRater Apr 14, 2022

Everyone is so friendly and service is always super quick! I was in and out in less than an hour.

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Facebook Apr 12, 2022

Great and fast service, as always. I bring my two Infiniti's and always have an awesome experience. Just want to thank the service team for doing such great a great job.

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DealerRater Apr 10, 2022

Great dealership. Great service. Great staff. Overall excellent experience from start to finish. Excellent customer service!! Highly recommended.

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Google Apr 9, 2022

Anthony was awesome to deal with al I ng with rest of staff. Very satisfied with my experience. and purchase.

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DealerRater Apr 6, 2022

I just purchased my 9th INFINITI from this dealership a 2022 QX60. From the sales team to the service department they are all professionals. I highly recommend buying from them if you are looking at Infiniti's

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Google Apr 6, 2022

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Google Apr 5, 2022

Anthony was very helpful, thorough and knowledgeable. A great dealership to do business with as they go above and beyond to accommodate you.

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Google Apr 3, 2022

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Google Apr 1, 2022

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DealerRater Apr 1, 2022

The service was done on time and handled as expected with the car being washed afterwards

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DealerRater Mar 31, 2022

The service was great. Joe you are truly a gem and I am truly grateful too you and the whole service department team.

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Facebook Mar 30, 2022

I have been leasing/buying cars every 3 years since I started driving. By far the best car experience ever. The process was fast and seamless. I highly recommend checking them out.

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Google Mar 29, 2022

Had a great experience buying an INFINITI from here. Bill and Kevin did a great job helping me through the process along with Simon. Genuinely felt the team was there to help guide me to a decision that I would ultimately make; zero pressure. We came from about a hour away so it was especially nice that the team stayed late (and was still patient) to ensure we were able to take the car home that night even after the deal was closed.

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DealerRater Mar 29, 2022

They are very friendly and knowledgeable about all aspects of both sales and service. Great

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Google Mar 26, 2022

Anthony was very professional. Not only selling us the car he was also very knowledgeable about inside and outside of the vehicle. All our questions were answered. Anthony made the sale of the car a very delightful experience. I told my friends about my great purchase experience at Salerno and Duane dealership and referred Anthony as the sales men. I can ensure you that Anthony also build with us a long term relationship as we will be loyal with servicing our vehicle in Denville location as we always have been. I would like to add the manager Kevin who was ...

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Google Mar 25, 2022

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DealerRater Mar 23, 2022

Service center is always very helpful. I intend to purchase another car from this dealership in part due to the great service they provide.

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DealerRater Mar 21, 2022

Very nice experience, helpful & friendly and provided me with all the information I needed. Rapid responses to my questions seemed like good, pleasant people to deal with.

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Google Mar 17, 2022

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DealerRater Mar 15, 2022

Service was excellent!! Really appreciate squeezing me to tight schedule when I had an emergency fix required. Thanks Joe!!

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DealerRater Mar 15, 2022

The service department is excellent which is a key reason for my decision to own a second INFINITI

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Google Mar 15, 2022

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DealerRater Mar 11, 2022

Very good service. Very pleased with the Lyft ride that was arranged for me to home. Also, the car was brought back home after service.

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Google Mar 10, 2022


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